Terms of Service
Last updated 12 November 2026. This document is a template that has not yet been reviewed by a lawyer.
md2sign ("we", "us") is operated by Jason Lloyd Law (sole trader), a sole trader in Queensland, Australia. These terms apply to your use of md2sign's website, dashboard, API and MCP server (the "Service"). By creating an account, or by letting an agent create one for you and then confirming it, you agree to these terms.
1. The Service
md2sign lets you send documents written in markdown to recipients for electronic signature, and records evidence of each signature. We are a technology provider. We are not a party to your documents, we don't give legal advice, and we don't check whether a document is suitable for electronic signature.
2. Accounts and agents
You are responsible for everything done with your account and API keys, including actions taken by AI agents or software you authorise. Keep API keys secret and revoke any key you think has been exposed. An agent may create an account on your behalf, but nothing is sent until you confirm your email and subscribe.
3. Subscriptions
- Starter: US$4.76 per month for 50 signature requests. Pro: US$26.41 per month for 500 signature requests. Prices exclude applicable taxes.
- A signature request is one recipient on one sent document. Unused requests don't roll over. Requests for voided, declined or expired documents are not refunded.
- Payments are processed by Paddle.com as merchant of record and are subject to Paddle's terms. You can cancel at any time; access continues until the end of the paid period. Refunds are covered by our Refund Policy.
4. Acceptable use
You must have a lawful reason to send each document and to email each recipient. You must not use the Service for spam, harassment, fraud, phishing, impersonation, or to send unlawful content. We may suspend accounts that put recipients, us or our email reputation at risk.
5. Legal effect of signatures
Electronic signatures are generally recognised under laws such as Australia's Electronic Transactions Act 1999 (Cth), the U.S. ESIGN Act and UETA, and the EU eIDAS Regulation. Some documents, such as wills, powers of attorney and some property or court documents, may require other formalities. You are responsible for deciding whether electronic signature is appropriate.
6. Availability and liability
We provide the Service "as is" and don't guarantee it will be uninterrupted or error-free. To the extent permitted by law, including the Australian Consumer Law, our total liability is limited to the fees you paid in the 3 months before the claim, and we are not liable for indirect or consequential loss. Nothing in these terms excludes rights you have that cannot lawfully be excluded.
7. Data
We handle personal information as described in our Privacy Policy. We keep completed documents and audit trails so they can be verified later. You can ask us to delete your account.
8. Changes and governing law
We may update these terms and will notify account holders of material changes by email. These terms are governed by the laws of Queensland, Australia, and its courts have jurisdiction.